Removals and Storage Cookie Policy

This Cookie Policy explains how we use cookies and similar technologies on our removals and storage website. It describes what cookies are, the types of cookies we use, why we use them, and how you can manage or disable cookies on your device.

By continuing to use our website after you have had the opportunity to review this policy, you agree that we may place cookies on your device as described here. You can change your preferences at any time through your browser settings.

What Are Cookies

Cookies are small text files that are stored on your computer, smartphone, or tablet when you visit a website. They help the site recognise your device, remember your preferences, and understand how you interact with different pages. Cookies may be set directly by our website or by third parties providing services to us, such as analytics or advertising providers.

Types of Cookies We Use

We use several categories of cookies to support our removals and storage services and to improve your experience on our site.

Essential Cookies

Essential cookies are necessary for the proper operation of our website and cannot be switched off in our systems. They are typically only set in response to actions you take, such as requesting a quote, filling in a booking form, saving your selected services, or setting your privacy preferences.

Without these cookies, certain features and secure areas of the site would not function correctly. Essential cookies do not store information that directly identifies you beyond what is required to provide the requested service.

Analytics Cookies

Analytics cookies help us understand how visitors use our website so we can improve our removals and storage services and online experience. These cookies collect information such as which pages are visited most often, how long users spend on each page, and whether any error messages are encountered.

The information gathered by analytics cookies is generally aggregated and does not personally identify individual visitors. We use this data to analyse usage trends, measure how well different pages perform, and identify areas of the site that may be confusing or difficult to use. This supports our performance monitoring and helps us keep the website fast, reliable, and relevant.

Marketing Cookies

Marketing cookies are used to deliver content and adverts that are more relevant to your interests, based on your activity on our website and, in some cases, other websites. These cookies may be set by our marketing partners and used to build a profile of your interests related to removals, storage, packing services, or similar offerings.

Marketing cookies help ensure that any advertising you see is more likely to be useful to you and less repetitive. They may also limit the number of times you see the same advertisement and help measure the effectiveness of our marketing campaigns.

Cookies and Performance Monitoring

We use cookies as part of our performance monitoring to keep our removals and storage website running smoothly. Performance data gathered by analytics cookies allows us to monitor page load times, identify technical issues, and understand how different devices and browsers interact with our site.

This insight helps us make informed improvements, such as simplifying the quote process, optimising images and content, and ensuring the booking journey is as quick and efficient as possible. By monitoring performance through cookies, we can provide a more reliable and user friendly online service.

User Control and Managing Cookies

You have control over how cookies are used on your device. Most web browsers allow you to manage your cookie preferences, including accepting or rejecting cookies, deleting existing cookies, and setting notifications when cookies are being placed.

You can usually find cookie management settings in the privacy or security section of your browser. If you choose to disable some or all cookies, please be aware that certain features of our website may not function as intended. Essential cookies are necessary for basic site operation, so blocking them may affect your ability to request quotes, make bookings, or access secure areas.

By adjusting your browser settings and periodically reviewing your cookie choices, you remain in control of how your personal information is collected and used through cookies on our removals and storage website.